Online shopping

SECURE PAYMENT



We accept DANKORT, VISA, VISA ELECTRON, MASTERCARD, MAESTRO, CHINA UNIONPAY AND JCB.

No credit card fees are charged by us. Please note that it is not possible for us to charge a higher amount than the one approved by you.

Payment is processed via Quickpay through a Nets approved and PCI-certified payment solution. Quickpay uses SSL-encryption in the communication with Nets. SSL is short for Secure Socket Layer and is a security protocol that ensures that data is encrypted in the communication between the customer, the Normann Copenhagen online shop and Quickpay. It is therefore not possible for third parties to intercept any credit card information. Furthermore, Quickpay is fully PCI certified. The purpose of the PCI standard is to have a common, international standard that defines a range of demands for storing, transmission and handling of credit card data – and how it should be ensured that the requirements are complied with.

VAT, CUSTOMS AND IMPORT DUTIES

If your delivery country charges customs or import duties - these will be charged once the package reaches the destination country. You will have to pay these charges. This also applies to the purchase of gifts or other purchases made on behalf of another recipient.

Unfortunately, we have no control over customs and import charges and we cannot inform you how much they will be before you order. Customs policies vary widely from country to country. Please contact your local customs office for further information.

VAT return

For orders delivered to a country outside of the EU, it is possible to reclaim the Danish VAT that has been charged on the order. This is done after the order is placed. Just reply to the e-mail with the order confirmation, and claim the VAT. The amount for the VAT will be refunded to the credit card you paid with.

All prices are listed including Danish VAT.